There are extenuating circumstances in which Relay may decide to allow you to carry over an unpaid tuition balance from one semester into another semester:
- Example: a student who is facing financial difficulties and will be aid eligible in the next semester
You may request aid to cover both amounts (covers your full out-of-pocket cost for the upcoming semester, as well as your outstanding balance from the previous term). Once the credit refund is issued either through a physical check or direct deposit, you may choose to manually log into Minerva and make a payment with a credit or debit card for the outstanding balance.
Case: Your Fall out-of-pocket cost is $3600. You get your balance down to $600, but are unable to pay the remaining balance and are at-risk of administrative dismissal at the end of the Fall semester. You reach out to Student Financial Services at firstname.lastname@example.org in order to discuss your options. Since your Spring out-of-pocket cost is also $3600, you could request aid that totals at least $4200 for the Spring term. This will fully pay off your Spring out-of-pocket with a $400 credit balance, which will be issued as a credit refund that you may use to make a one-time payment through Minerva.