Unfortunately the NYSED does not send notification of certificate issuance. Log in to your NYSED TEACH account, click on TEACH Home, click on the Account Information link, highlight Certificates, click GO. For more details, please visit NYSED
If you've applied for NYS certification, have passed all of your required NYS exams, your fingerprint clearance appears in your NYSED TEACH account and you have been recommended by Relay AND one or more of your certificates have not issued on the NYSED TEACH system, please contact the NYSED to request that your certificate(s) be issued. Oftentimes certain actions require the intervention of NYSED personnel, please see their contact information below:
NYSED Office of Teaching Initiatives
Phone: (518) 474-3901
Staff are available: 9:00 a.m. - 4:30 p.m. EST Monday through Friday