Student Financial Services Policies: Billing Due Dates and Refunds

Relay tuition and fees are billed in three terms (summer, fall, and spring), with bills generally due at the beginning of the term. One notable exception is for new, incoming students whose first summer-term bills may not be due until the fall term, but students with this extended deadline remain responsible for adhering to the refund policy and calendar below for that first summer term. Students will receive billing notifications with payment instructions and exact due dates when charges are applied each term.

The refund policy is closely tied to the policies described in Changes to Enrollment, and students who are considering taking a leave of absence or withdrawing, or who are being administratively withdrawn or dismissed from their program, should take note of the enrollment and refund policies to determine their financial obligations upon leaving the program. Students are highly encouraged to reach out to support@relay.edu in advance of a change to their enrollment status to discuss the financial implications.

In order to receive a full or partial refund for a term, students must email support@relay.edu to initiate a withdrawal or leave of absence by the dates detailed in the refund calendar in the table below, and they must submit completed request forms to Relay within 10 consecutive days of initiating the process. If completed forms are not received within that time frame, the date that they are finally received will be determined as the date of withdrawal for tuition refund purposes.

The amount that is refundable is inclusive of all billed tuition, including deferred tuition. An early departure from the program, whether it is a leave, a withdrawal, an administrative withdrawal, or a program dismissal, makes any deferred tuition payable immediately and may result in a significant additional balance becoming payable. For more information on deferred tuition, please see Deferred Tuition. For more information on extenuating circumstances, please see Extenuating Circumstances for AmeriCorps Recipients.

The refund schedule for school year 2020–2021 is detailed in the table below. All Relay scholarships will be prorated at the same rate as tuition charges.