How do I forward emails from this inbox to another account?
You can create an email forwarding address so incoming mail goes to a different email account such as Gmail, Yahoo or Hotmail. For directions on email forwarding, see Email Forwarding.
Can I change the name in my email address?
Yes. Relay uses the Preferred First and Last names of students that are currently in our official student information system to generate email addresses. Please complete the Student Update Form to request a name change for your student account.
How do I add my Relay email to my mobile devices?
Outlook O365 offers apps for Android and iPhone, which you can download to your phone and/or tablets. You can find a guide to install Outlook in your mobile device here. You can also add your email account to your phone’s email application. Directions for iPhone are here and Android are here.
Do I need to install anything on my laptop?
No. You don't need to install Office 365, you can simply access it using your browser (e.g., Chrome, Firefox, or Safari). Just go to Relay1/okta.com or Portal.office.com and log in using your Relay email.
If you a Windows computer with the Outlook program on your desktop and would prefer to use it, you can add your Relay account by following these directions.
Am I required to use my Relay-issued email account?
Yes. Relay will send all communication to your Relay-issued account, so it is very important you check it regularly. However, you can forward the emails to a preferred or personal email account using the instructions here.
I forgot my password or would like to change my password. How do I change it?
See this article for password recovery and reset details.
Who can I contact if I need support?
What training is available to learn how to use Outlook in O365?
Will my Relay email account work with the version of Microsoft Office that is already on my computer?
Yes, it will. O365 is backward compatible with all versions of Office that may be currently installed on your computer, including Office 2013 and 2016.
How much storage comes with my account?
The available quota is 50GB. We are confident this will be more than enough for your needs. If you run out of space, please email email@example.com
Can I use this email for deals and discounts available to those with a “.edu” email address?