Students who cease enrollment at Relay and have unpaid tuition balances will receive a financial-obligations email (sent to the email address on file). This email explains the balance due, payment options, and collections date.
Students are given 30 days to respond to this email. Students can cover their balance after receiving their financial obligations email or sign up for a payment plan, and if they cannot cover their balance by the collections date. If students do not respond to our email by the collections date, they will be sent to our collections agency.
Students whose accounts are sent to a collections agency may be responsible for the costs of collections in addition to the total overdue balance. Being sent to collections also negatively impacts students’ credit.