When students do not comply with requirements necessary for their enrollment at Relay, student services teams may place student accounts on a hold. Holds can be placed on students’ abilities to register for classes, receive diplomas, and/or access online coursework. Failure to resolve a hold by a given due date may result in administrative withdrawal. A description of each hold can be found in the table below.
Student Holds
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Hold Type
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Team Placing Hold
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Reasons for Hold
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Hold Consequences
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Action Required for Hold Removal
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Bursar Hold/Academic Graduation Hold
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Student Financial Services
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Outstanding balance 30 days after term bill due date
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- Unless otherwise determined by state- and/or program-specific legislation, diplomas not issued
- Registration for subsequent terms not permitted for balances over $500 (active exceptions review for students enrolled in a certification only program in CT, IL, TN, and TX locations for balances over $3000)
- Students reenrolling after more than one term will need their balance resolved in full for reenrollment consideration (additional consideration includes Relay listed exceptions)
- Enrollment in subsequent terms not permitted, thus resulting in an administrative withdrawal at the beginning of the following term
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Overdue balance is paid in full
|
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Certification Hold, applicable in New York and Delaware
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Certification Office
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Failing to submit proof of meeting certification/licensure requirements by due date indicated
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- Registration for subsequent terms not permitted
- Enrollment in subsequent terms not permitted, thus resulting in an administrative withdrawal at the beginning of the following term
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Proof of meeting certification/licensure requirements submitted
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|
Registration hold
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Student Financial Services
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Outstanding balance 30 days after term bill due date of over $500
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- Unless otherwise determined by state- and/or program-specific legislation, diplomas not issued
- Registration for subsequent terms not permitted for balances over $500
- Students reenrolling after more than one term will need their balance resolved in full for reenrollment consideration (additional consideration includes Relay listed exceptions)
- Enrollment in subsequent terms not permitted, thus resulting in an administrative withdrawal at the beginning of the following term
|
Overdue balance is paid in full
|
