Student Holds

When students do not comply with requirements necessary for their enrollment at Relay, student services teams may place student accounts on a hold. Holds can be placed on students’ abilities to register for classes, receive diplomas, and/or access online coursework. Failure to resolve a hold by a given due date may result in administrative withdrawal. A description of each hold can be found in the table below.

Hold Type	Team Placing Hold	Reasons for Hold	Hold Consequences	Action Required for Hold Removal
Bursar Hold	Student Financial Services	Outstanding balance 30 days after term bill due date	Unless otherwise determined by state- and/or program-specific legislation, diplomas not issued Registration for subsequent terms not permitted for balances over $500 (active exceptions review for students enrolled in a certification only program in CT, IL, TN, and TX locations for balances over $3000) Students reenrolling after more than one term will need their balance resolved in full for reenrollment consideration (additional consideration includes Relay listed exceptions) Enrollment in subsequent terms not permitted, thus resulting in an administrative withdrawal at the beginning of the following term	Overdue balance is paid in full
Certification Hold, applicable in New York and Delaware	Certification Office	Failing to submit proof of meeting certification/licensure requirements by due date indicated	Registration for subsequent terms not permitted Enrollment in subsequent terms not permitted, thus resulting in an administrative withdrawal at the beginning of the following term	Proof of meeting certification/licensure requirements submitted

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Student Holds

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