When students do not comply with requirements necessary for their enrollment at Relay, student services teams may place student accounts on a hold. Holds can be placed on students’ abilities to register for classes, receive diplomas, and/or access online coursework. Failure to resolve a hold by a given due date may result in administrative withdrawal. A description of each hold can be found in the table below.
Student Holds
Hold Type |
Team Placing Hold |
Reasons for Hold |
Hold Consequences |
Action Required for Hold Removal |
---|---|---|---|---|
Bursar Hold |
Student Financial Services |
Outstanding balance 30 days after term bill due date |
|
Overdue balance is paid in full |
Certification Hold, applicable in New York and Delaware |
Certification Office |
Failing to submit proof of meeting certification/licensure requirements by due date indicated |
|
Proof of meeting certification/licensure requirements submitted |