Support@relay.edu is the email address where students can reach out for nonacademic student support requests including, but not limited to, institutional information, financial assistance information, information on completion or graduation rates, and institutional security policies and crime statistics, as required by 34 CFR § 668.44.
Please note, requests are processed Monday to Friday from 9:00 a.m. to 6:00 p.m. EST. In addition, Relay maintains a robust collection of information and resources for students, staff, and the public on the Support Center. This collection allows individuals to self-serve support when they need it. The Support Center is accessible via Relay’s website 24 hours a day, seven days per week. When signed in through Relay’s My Apps, students and staff have access to support articles that are not available to the public.