I have a question about my bill

• FAQ: Nelnet, Withdrawals, and Other Common Questions
• What are Relay's tuition and fees for 2019-2020?
• How do I view my billing statement?
• What are the billing and refund dates for the 2019-2020 school year?
• Why did I have a late registration fee added to my account?
• What is the 2019-2020 Cost of Attendance (COA) breakdown?

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I have a question about financial aid offers

• When will I receive my financial aid offer?
• What is deferred tuition?

I have a question about federal direct loans

• When will I hear back from SFS after I complete my FAFSA?
• What is a federal direct loan and how do I apply? (2019-2020 school year)
• How much can I take out in loans?
• Am I eligible for a federal direct loan?
• How do I fill out my FAFSA?
• Can I use my federal financial aid to pay for a prior balance?

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I have a question about TEACH grants

• What is a TEACH Grant and how do I apply? (2019-2020 school year)
• How do I know if I qualify for a TEACH Grant?
• How much is the TEACH Grant?
• When will I receive TEACH Grant funds?
• What happens to my TEACH grant if I don't comply with the service agreement or are no longer a teacher?
• What do I have to do after graduation to make sure that my TEACH Grant doesn’t get turned into a loan?

I have a question about payment options

• Does Relay offer a payment plan? (2019-2020 Academic Year)
• Does Relay offer a payment plan? (2018-2019 Academic Year)
• How do I register for a payment plan?
• How do I know how much to sign up for?
• How do I pay my bill with a debit or credit card?
• What are the returned check and chargeback fees?

I have questions about scholarships and support

• What institutional scholarships does Relay offer?
• Are there external scholarships that are available to me?
• Are there any additional sources of tuition support at Relay?

I have a question about my first year at Relay

• I'm a prospective or incoming student. What do I need to know about my finances?
• What is an anticipated award?
• When will I get my award letter for the 2019-2020 academic year?
• Can I apply for financial aid for the upcoming 2019-2020 school year yet?

I have a question about refunds

• When will I receive my federal aid refund?
• I overpaid tuition. When will I receive this refund?

I have a question about taking a leave of absence or withdrawing from Relay

• What are the repeat coursework fees?
• What is Relay's refund policy if I leave my program early?
• What are my financial obligations if I withdraw or am dismissed from Relay?
• What are my financial obligations if my enrollment changes?
• Why do I have to return my financial aid?
• Why am I in collections?

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I want to speak with Student Financial Services directly.

• How do I contact Student Financial Services?

I have a question about AmeriCorps

• Does AmeriCorps pay interest on my current student loans?
• How do I release my AmeriCorps award to Relay?
• How do I place my AmeriCorps award in forbearance?

I have a question about 1098-Ts

• What do I need to know about the 1098-T? FAQ-2018
• Letter to Students: Change in 1098-T Reporting Method

I have a question about Exit Counseling

• What is Exit Counseling?
• What do I need to complete Exit Counseling?