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Student Holds
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When students do not comply with requirements necessary for their enrollment at Relay, student services teams may place student accounts on a hold. Holds can be placed on students’ abilities to register for classes, receive diplomas, return to Relay, and/or transfer programs. Failure to resolve a hold by a given due date may result in administrative withdrawal. A description of each hold can be found in the table below.

 

Tuition balances cannot be carried over from one academic year to the next. An academic year runs summer, fall, and spring terms. If a student has a tuition balance from the prior summer, fall, or spring term, they cannot  register for the upcoming summer term of the new academic year. 

 

For Spring/Summer 2023: Due to the publication date of this policy, this policy will go into effect beginning Summer 2023. Students can carry over a balance of  $500 or less to register for the Summer 2023 term. Students registering for Fall 2023 cannot carry balances from any prior years. All balances from the prior academic years must be paid in full.

Student Holds

Hold Type

Reasons for Hold

Hold Consequences

Action Required for Hold Removal

Bursar Hold / Academic Graduation Hold

Any outstanding balance 30 calendar days after term bill due date

Unless otherwise determined by state- specific legislation, diplomas are not issued.

 

Students reenrolling after more than one term will need their balance resolved in full for reenrollment consideration (additional consideration is given for students returning from a Leave of Absence for Compelling Personal Circumstances*)

Overdue balance is paid in full

Registration Hold: Outstanding Balance

Outstanding balance 30 calendar days after bill due date of over $500 

OR 

Any outstanding balance from a prior academic year

A student fully up-to-date on the current term’s payment plan will not be put on a Registration Hold. Students must remain on track and  complete their payment plan before the next term begins. Total balances must be $500 or less to remain enrolled.

Registration for subsequent terms not permitted for balances over $500

General Leave of Absence not permitted between terms.

All balances must be resolved in full for re-enrollment. 

(additional consideration is given for students returning from a Leave of Absence for Compelling Personal Circumstances)*

Enrollment in subsequent terms not permitted, thus resulting in an administrative withdrawal at the beginning of the following term

Prior academic year balance is paid in full

AND

Current academic year balance is reduced to $500 or less

Teach For America Exception: 

Summer 2023 registration is allowed for a balance of up to $6,495

Summer 2024 registration is allowed for a balance of up to $6,895

Registration Hold: First Term of Enrollment

Not applicable for second year or continuing students in CO, CE, GA, IN, NJ, NY, PN, and Washington DC

The Registrar’s Office registers students for their first term of enrollment or reenrollment. A Registration Hold is placed for a student’s first term of enrollment to prevent the student from registering themselves.

Registration for the current term is completed by the Registrar’s Office; if students wish to make changes, they should meet with their advisor. 

Holds will be removed after the census date of the term; no action is required from the student.

Certification Hold

Failing to submit proof of meeting certification/licensure requirements by due date indicated

  • Registration for subsequent terms not permitted
  • Enrollment in subsequent terms not permitted, thus resulting in an administrative withdrawal at the beginning of the following term
Proof of meeting certification/licensure requirements submitted

*Compelling personal circumstances may include the following: medical emergencies, death in the family, military service, unforeseeable circumstances outside of your control (e.g. natural disaster, strike, relocation of a spouse, or nonrenewal or closing of a project/program; mitigating external circumstances)

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