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For students affected by Hurricane Beryl or other natural disasters, please reach out to your advisor for any needed support. Note that power outages due to extreme weather falls within our excused absence policy. Students can also access additional support through
Relay's Student Assistance Program.
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Student Holds
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When students do not comply with the requirements necessary for their enrollment at Relay, student services teams may place student accounts on a hold. Holds can be placed on students’ abilities to register for classes, receive diplomas, return to Relay, and/or transfer programs. Failure to resolve a hold by a given due date may result in administrative withdrawal. A description of each hold can be found in Table 10. 

 

Tuition balances cannot be carried over from one academic year to the next. An academic year runs summer, fall, and spring terms. If a student has a tuition balance from the summer, fall, or spring term, they cannot register for the upcoming summer term of the new academic year. All balances must be paid in full. 
 

Table 10

Hold Type

Reasons for Hold

Hold Consequences

Action Required for Hold Removal

Academic Graduation Hold

Any outstanding balance 30 calendar days after term bill due date

Unless otherwise determined by state- specific legislation, diplomas are not issued

 

Students reenrolling after more than one term will need their balance resolved in full for reenrollment consideration (additional consideration is given for students returning from a Leave of Absence for Compelling Personal Circumstances*)

Overdue balance is paid in full

Registration Hold: Outstanding Balance

Outstanding balance over $500 30 calendar days after the Fall term or Spring term bill due date 

 

OR 

 

Any outstanding balance from a prior academic year

 

A student fully up-to-date on the current term’s payment plan will not be put on a Registration Hold. Students must remain on track and complete their payment plan before the next term begins. Total balances must be $500 or less to remain enrolled in the current academic year. 

Registration for subsequent terms not permitted for balances over $500

 

All balances must be resolved in full for reenrollment. 

 

(additional consideration is given for students returning from a Leave of Absence for Compelling Personal Circumstances)*

 

Enrollment in subsequent terms not permitted, thus resulting in an administrative withdrawal at the beginning of the following term

 

Not eligible for inactive term

Prior academic year balance is paid in full

AND

Current academic year balance is reduced to $500 or less

 

Teach For America Exception: 

Summer 2024 registration is allowed for a balance of up to $6,895. Students will be placed on registration hold on 07/1/24 of the Summer 2024 term until their prior term balance is resolved.

 

Teach For America Exception: 

Summer 2025 registration is allowed for a balance of up to $7,395

Certification Hold

Failing to submit proof of meeting certification/licensure requirements by due date indicated

Registration for subsequent terms not permitted

 

Enrollment in subsequent terms not permitted, thus resulting in an administrative withdrawal at the beginning of the following term

Proof of meeting certification/licensure requirements submitted


*Compelling personal circumstances may include the following: medical emergencies, death in the family, military service, unforeseeable circumstances outside of your control (e.g., natural disaster, strike, relocation of a spouse, or nonrenewal or closing of a project/program; mitigating external circumstances). Documentation guidance can be found in the Leave of Absence for Compelling Personal Circumstances policy.

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