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Home > Relay Documents Hub > Student Handbook > Student Financial Services > Student Financial Services Policies: Billing Due Dates and Refunds
Student Financial Services Policies: Billing Due Dates and Refunds
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Relay tuition and fees are billed in three terms (summer, fall, and spring), with bills generally due at the beginning of the term. The only exception is for incoming students. Their first summer-term bill is not due until the fall term. Students with this extended deadline remain responsible for adhering to the refund policy and calendar below for the summer term. Students will receive billing notifications with payment instructions and exact due dates when charges are applied each term.

 

The refund policy is closely tied to the policies described in Changes to Enrollment. Students who are considering taking a leave of absence, withdrawing, being administratively withdrawn, or dismissed from their programs should take note of the enrollment and refund policies to determine their financial obligations upon leaving the program. Students are highly encouraged to reach out to [email protected] before changing their enrollment status to discuss the financial implications. 

 

To receive a full refund of tuition and fees paid for a term, students must email [email protected] to initiate a withdrawal or leave of absence by the dates detailed in the refund calendar in the table below. Students must submit completed request forms to Relay within ten consecutive calendar days of initiating the process. If completed forms are not received within that time frame, the date they are received will be used to determine refund eligibility.

 

The refundable amount includes all billed tuition and tuition from pending unearned awards. An early departure from the program makes any tuition from pending unearned awards payable immediately and will result in a significant amount of tuition becoming due now. For more information on tuition from pending unearned awards, please see Pending Awards. For more information on extenuating circumstances, please see Extenuating Circumstances for AmeriCorps Recipients.

 

The refund schedule for the 2023–24 academic year is detailed in the table below. All Relay scholarships will be prorated at the same rate as tuition charges. 

Students who exit between the summer-term census date and September 15 and who are eligible for a 100% refund will receive “withdrawn” (W) on their academic record; they will not receive grades or credit for their summer coursework.

2023-2024 Refund Schedule 

Summer 2023 Term 

100% Refund 

Withdraw on or before August 14, 2023

0% Refund

Withdraw after August 14, 2023

Fall 2023 Term

100% Refund 

Withdraw on or before October 2, 2023

0% Refund

Withdraw after October 2, 2023

Spring 2024 Term

100% Refund

Withdraw on or before February 15, 2024

0% Refund 

Withdraw after February 15, 2024

 

2023-2024 Billing Due Dates

Summer 2023 Term (continuing students)

Billing Notification Sent 

May 23, 2023

Billing Payments Due

July 15, 2023

Summer 2023 Term (incoming students)

Billing Notification Sent 

August 15, 2023

Billing Payments Due

September 15, 2023

Fall 2023 Term (all students)

Billing Notification Sent 

August 15, 2023

Billing Payments Due

September 15, 2023

Spring 2024 Term (all students0

Billing Notification Sent 

January 17, 2023

Billing Payments Due

February 15, 2023

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