I.  Who pays for AmeriCorps Background checks?

AmeriCorps applicants are not allowed to pay for background checks. All fees associated with the two-step criminal history check are covered by Relay. You will not have to interact with any form of payment. 

II. How do I complete Truescreen?

If you are invited to complete background checks, you will receive an Applicant Guide and video to view detailed Truescreen steps. 

III. What is my Truescreen Application Station Code?

When invited to complete background checks, you will receive an email from [email protected]. This email will include a link that takes you to Truescreen and includes your ApplicationStation Code and Case Reference Number, which you will need to complete the order. Please reference Step 1 in the guide to view what that email will look like. 

IV. How do I complete Fieldprint (fingerprinting)?

If you are invited to complete background checks, you will receive an Applicant Guide and video to view detailed Fieldprint (fingerprinting) steps.

V. What is the Fieldprint Code?

Your Fieldprint Code is is a unique personal code that can only be used by you . You must enter this code when registering for a fingerprinting appointment in order for the check to be tagged to our program and for Relay to pay for the check. After completing step Truescreen you will immediately be taken to a confirmation page.  It is important to take note of the steps listed on this page, including saving your personal Fieldprint Code. You must have your personal Fieldprint Code to schedule fingerprinting through Fieldprint.

VI. How do I cancel or reschedule my Fieldprint appointment?

If you know you cannot attend your scheduled Fieldprint appointment, you must cancel or reschedule 24-hours in advance of your originally scheduled time. To reschedule your appointment, you must return to the Fieldprint website. Once signed in as an existing user, click on the red Reschedule link. Clicking there will allow you to choose a new appointment date and time. Please do not contact the location directly; the collection site does not have the ability to reschedule or cancel your appointment. Please reference the Guide to view how to cancel or reschedule an appointment. 

Our team strongly encourages you to adhere to the appointment slot you’ve scheduled, as rescheduling your appointment may prevent you from completing your fingerprints by our application deadline. Additionally, you may be responsible for paying to schedule a new appointment.