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Update Your Information: Has your teaching placement changed? Your address? Please be sure to submit a student update form if any of your information has changed since you applied to Relay. Students can find the form on their status page in the student support tab on the status page. New information may include a new address, updates to your place of employment, or a change to the subject or grade area you are teaching. If you no longer have a teaching position, please email [email protected].
Student Registration FAQ
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Q: How do I know what courses to register for?

A: The Degree Audit feature of My Relay Portal provides you with access to review all required courses for your program including completed and incomplete courses.  It is also important to discuss registration with your advisor, who can guide you through selecting the right course sections that work best for your personal schedule.  If you have questions about which courses to register for, please contact your advisor via [email protected].

 

Q: I can’t find a specific course/course section under Registration? 

A: If you are using the Course Search feature within Registration, be sure you have no search filters enabled which may be limiting your course results.  Double check that you have the course code or name correct.  You can also search All Courses - Includes Required & Elective Courses by Instructor name or Section name.  If you are unable to locate a course section for registration, please reach out to your advisor by emailing [email protected].  

 

Q: The course section I want is full? 

A: Relay offers multiple sections and meeting times for most courses. Students can register into their desired course section on a first come first serve basis.  Please note course sections may be taught on the same days, but have different calendar start and end dates.  If no available course sections under Registration work with your personal schedule, reach out to your advisor by emailing [email protected] to discuss your options.

 

Q: Why don’t I see my elective/flex course available for registration? 

A: In order to register for your elective course you must add it to your degree course catalog under the My Academics > Degree Audit tool.  Not all students will need to select an elective during registration, so be sure to discuss your course needs with your advisor by emailing [email protected], prior to selecting any elective courses.

 

Q: I need to unregister for a course section, but no longer can? 

A: Once the term registration window on My Relay Portal has closed, students will no longer be able to self-service their course registrations.  All course registration changes will be facilitated by your advisor and the Registrar's Office.  If you need to discuss a schedule change after registration on My Relay Portal has closed, please contact your advisor by emailing [email protected]

 

Q: I need help with registration, or I have questions? 

A: Please contact your advisor with any questions about the registration process, including selection of course sections, registration dates, or step-by-step instructions, by emailing [email protected]

 

Q: My Class Schedule meeting times differ from my Canvas syllabi? 

A: All course section schedules on My Relay Portal are in Central Time (CT). Please use a Time Zone Converter to help confirm class schedules using different time zones or reach out to your advisor at [email protected] for support.

 

Q: What are Courses Not Applied under Degree Audit? 

A: This section of the Degree Audit tool displays coursework that is not currently applied to your active program.  This happens when you retake a failed course, schedule or complete an elective, or transfer programs and have completed a course which is not required for your new program.

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