Students requesting Relay verification letters and/or forms can place an order here. Relay offers verification services free to students, which confirms a student’s/candidate’s education, degree, training, or certification claims are true and identifies potential discrepancies. This can be used for purposes such as employment, salary increases, rental applications, etc.

 

Please note, verification letters requested by students are provided electronically as a PDF. Verification letters are free of charge to alumni and currently enrolled students. Please allow 1 week during off season (from Nov-Apr) and up to 2-3 weeks during high season (from May-Oct) for requests to be processed. Once your request is fulfilled, you will receive an email from Relay.

 

For any employer, housing agency, or other third-party agency requesting an education verification MUST navigate to the National Student Clearinghouse and submit a verification request. (Please note, fees are associated and a signed authorization release from the applicant may be required.) You can visit this support page for further information.

 

Frequently Asked Questions (FAQs)

What kinds of enrollment verification do you offer? 

Enrollment verification can be for many purposes. The two most commonly requested by students are: 

• Enrollment Verification - Enrollment verification can be provided for students who are/were/will be enrolled at Relay for one term or more. Enrollment Verification Letters include the following: 
  • Your personal information
  • Program of enrollment
  • Campus
  • Area(s) of Study
  • Start Date (or Expected Start Date for students who have accepted their offer but not yet started to attend Relay)
  • Exit Date (if applicable)
  • Date of Completion or Expected Date of Completion
  • All terms of enrollment, including enrollment load and census date*
     
• Certification Verification - Relay provides certification verifications to students who are/were/will be enrolled in certification programs at Relay. Verification letters vary by state of which you’re seeking verification, the location you attended while enrolled at Relay, and other factors. 

 

*If your request is before the census date, the letter will indicate the census date, which is the official date when enrollment is finalized.

 

I don’t need a verification letter, but I would like a transcript. How can I request a transcript?

If you are looking for a transcript instead of a verification letter, you can find transcript information here. It’s recommended you review the full article.

 

I need a specific verification letter to accompany my transcript. How can I request one?

If you need an enrollment verification letter to be sent with your transcript, you can submit a request for one here. In the additional details section of the form, you can indicate it needs to be sent with your transcript. 

 

If you need another type of letter, such as a program completion letter, we recommend you contact us at [email protected] so the appropriate team can further assist you. 

 

How and when can I receive a verification letter after grades for the current term have been posted?

You can submit a request for a verification letter on the order form by selecting to receive it after your grades have been posted. Your request will be processed after grades are made available; grades are typically available by the start of the following term. Please note that the Registrar’s Office will send you an academic standing email informing you of your progress. Alternatively, you can wait to place a request after receiving your academic standing email. 

 

How and when can I receive a verification letter after my degree has been conferred/awarded?

You can submit a request for a verification letter on the order form by selecting to receive it after your degree has been conferred. Your request will be processed after your degree is conferred – typically by the start of the following term. Please note that the Registrar’s Office will send you a program completion email to let you know when you have successfully completed your program. Alternatively, you can wait to place an order after receiving this email. 

 

What if I have one legal name? How do I enter that on the order form?

If you have one legal name, please add “NFN” for No First Name or “NLN” for No Last Name in the appropriate field.

 

What are the associated fees for verification letters?

All verification letters are FREE OF CHARGE to any alumni or current students. Please note that any third-party verification services requesting degree verification for employment, certification, etc., may be charged a minimal fee; however, Relay will NOT charge you for this service. Any third-party services requesting verification can find further information here.

 

What are Relay’s Terms and Conditions for Enrollment Verification Letter services?

 

Turnaround Times and Expectations

Verification letter requests are usually processed within 1-3 weeks. Please note that third-party degree verification timelines are dependent on the processing capacities of third-party services, including the National Student Clearinghouse.

 

Use of Data

All personal information collected during the verification letter request process will be used in compliance with the Family Educational Rights and Privacy Act (FERPA) and other applicable privacy laws and regulations.  

 

Modification of Terms

Relay GSE reserves the right to modify these terms and conditions at any time. We strive to provide at least 30 days' notice for significant changes to ensure that you have sufficient time to review adjustments.

 

If you have any questions, please contact us at [email protected] or sign up for office hours.