It is essential that Relay maintains current personal and teaching-placement information for students, as Relay will regularly contact students and students’ employers with important and time-sensitive information. Additionally, this information affects various details related to students’ enrollment, including tuition, financial aid, certification/licensure, and the ability to complete qualifying clinical experiences required for educator preparation program completion, certification/licensure, tuition, and financial aid. 

Students who need to make changes to their personal information (including name, phone, and mailing address), teaching-placement information (including school, grade, and subject area), and/or mentor information are responsible for immediately updating the Registrar’s Office by submitting a student record update form through the Relay Support tab of their Portal. Within 10 business days, students who submit a student record update form will receive a confirmation email that the update was processed, or further guidance on making their requested update. Failure to provide updates may result in the student incurring additional tuition, changes in financial aid, delayed program completion, delayed state licensure, and/or being administratively withdrawn from Relay. Additionally, the Registrar’s Office routinely audits student personal and teaching-placement data, and will reach out to students to confirm information on file. Students are responsible for replying to these emails promptly to confirm their information on file or provide updated information in case of changes.
 

Please note: Students with Relay email may not change their email address except as a result of legal or preferred name change. Students can direct all email from their Relay email to another email address of their choice. Information on how to do this can be found in the FAQ section.